Lean Service. Certification Manual

Lean Service. Certification Manual
Ficha técnica
Editorial:
MARGE BOOKS
Año de edición:
Materia
Formacion
EAN:
9788417903282
ISBN:
978-84-17903-28-2
Páginas:
348
Idioma:
INGLES
Disponibilidad:
No disponible

We know that the services provided by any industry have increased costs between 30% and 80% due to different "wastes" in several of their processes. By leveraging Lean tools, Lean Service is designed to  create a quicker and more ef? cient process that results in high-quality services and improved productivity. Some of the benefits are: Significant improvement in the quality of the services provided by a company. Significant reduction in the time spent on service activities. Significant reduction in the cost of providing services. Increased competitiveness and profitability.

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